Real workflows.
Real impact.

Real workflows.
Real impact.

See how teams across business lines use Third Shift to automate work and move faster.

See how teams across business lines use Third Shift to automate work and move faster.

Sales Ops

Automated Sales Dashboard and Follow-up System

Outcome

Increased quote conversion rate by 5%

Stack

Jobber + Airtable + Google Sheets + Quo (OpenPhone) + Custom Web App

Workflow

Pulls raw quote data from Jobber and writes to Airtable

Summarizes KPIs, Displays editable history for outstanding quotes in a custom web app

Sends automated text follow-ups in Quo/OpenPhone

Sales Ops

Automated Sales Dashboard and Follow-up System

Outcome

Increased quote conversion rate by 5%

Stack

Jobber + Airtable + Google Sheets + Quo (OpenPhone) + Custom Web App

Workflow

Pulls raw quote data from Jobber and writes to Airtable

Summarizes KPIs, Displays editable history for outstanding quotes in a custom web app

Sends automated text follow-ups in Quo/OpenPhone

Service delivery

Complaint and Callback Monitoring System

Outcome

Reduced callbacks by 20%

Stack

Gmail + Airtable + Custom Web App

Workflow

Detects negative customer emails

Categorizes complaints and writes to Airtable

Displays callback metrics and details in custom web app

Service delivery

Complaint and Callback Monitoring System

Outcome

Reduced callbacks by 20%

Stack

Gmail + Airtable + Custom Web App

Workflow

Detects negative customer emails

Categorizes complaints and writes to Airtable

Displays callback metrics and details in custom web app

Operations

AI Powered Task Management System

Outcome

Reduce equipment fulfillment and customer follow-up time by 60%

Stack

Custom Web App + ChatGPT

Workflow

Field technician submits request via chatbot or form

Tasks are created for General Managers to fulfill

Custom web app displays and manages task statuses

Operations

AI Powered Task Management System

Outcome

Reduce equipment fulfillment and customer follow-up time by 60%

Stack

Custom Web App + ChatGPT

Workflow

Field technician submits request via chatbot or form

Tasks are created for General Managers to fulfill

Custom web app displays and manages task statuses